Network Uptime

The Sampotek Webzone Inc, network has been engineered from the ground up to accommodate the high-availability demands of the internet's most popular websites. The datacenter and network have been optimized for outsourcing web servers. Sampotek Webzone Inc, utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. We also have peering agreements with local ISPs to allow fast delivery of packets when possible.

Monitoring

We have monitoring systems which check uptime of not just our servers, but also EVERY service and resource of our servers. If there is ANY alert for any server all our support engineers are immediately alerted in the office. Additionally if this issue is not resolved within 5 minutes, then the issue is escalated, and SMS alerts are sent every 5 minutes to everyone including our Management, with the name of the server, and the problem with that server, until the issue is resolved. This allows us to detect and resolve any issue within minutes of it happening.

Performance

We implemented our own server performance monitoring scripts to insure excellent CPU load and bandwidth speed. All servers have no less than 1 GB ram.

Speed

Our network is fully redundant on 8 backbone providers totalizing 28 Gbps of available bandwidth. Result: we probably have better download speed then your average local datacenter

Security

In addition to weekly security audits on every server, we ultimately rely only on our own customized anti-hacker, anti-dos and anti-spam solution. We have never had an intrusion or security breach since we started.

24x7 Tech Support

Our 24x7 tech support force is run by a group of expertly trained technicians. All technicians are Linux certified and have over 5 years of experience in supporting Linux based web hosting.
Our response time to tech support tickets is 45 minutes guaranteed.